Quality Manager

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Thermal Ceramics division designs, manufactures and installs a broad range of thermal insulation products that significantly reduce energy consumption and emissions in a variety of high temperature processing applications. Our product offering is extensive and covers application needs from Industrial to Commercial markets.

Key Figures: Revenue £1,114.7m (2023), ~8,500 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

POSITION SUMMARY

The Quality Manager will, under the general direction of the Sr. Operations Manager, manage the quality systems of the manufacturing facility. This position will develop, implement and manage a quality control system designed to ensure continuous production or products that meet or exceed our customers’ expectations. This role will have a key focus on supporting the automotive market and implementation of the IATF 16949 Quality Standard.

JOB FUNCTIONS

• Ensure that the quality system exceeds the requirements of customers and 3^rd party accreditation bodies and are consistent with established standards, customer specifications and production goals.
• Elevating organization from reactive to proactive future state of Augusta manufacturing quality
• Daily decision making and maintaining alignment with operations/engineering/R&D
• Automotive Quality Requirements Roadmap and Execution, IATF 16949, MAQMSR
• Automotive Requirements (PPAP, Ppk Analysis, Quality Survey/Capability)
  • Advancing Engineering and Quality Testing - Quality Analysis, SSA Quality Testing
• Audits and Systems Management
  • Direction for document control
  • ISO9001 Audit direction and internal audits planning
• Accountable for Customer complaints management (response/closure)
• Prioritize resources to execute critical projects (engineering, EHS, and R&D)
• Provide leadership, direction, and supervision to a team of quality personnel, to include technicians, supervisors and inspectors.
• Develop and analyze statistical data and production specifications to determine standards and establish quality and reliability expectancy of finished products.
• Formulate, document and maintain quality control standards and on-going quality objectives.
• Ensure that documentation and design controls are appropriate for the organization.
• Coordinate objectives with production procedures with cooperations with operations management and engineering to maximize product reliability and minimize costs.
• Provide and oversee inspection activity for products throughout the entire manufacturing cycle.
• Interpret and communicate quality control philosophy to all personnel.
• Apply total quality management tools and approaches to analytical and reporting process.
• Develop and administer effective internal audit system and cadence.
• Prepare and serve a Quality lead in 3^rd party and customer audits.
• Address non-conformances from all internal and external audits.
• Conduct periodic Management Review of the Quality Systems.
• Act as Management representative for the Quality Management System.
• Follow up on and close pending Preventative and Corrective Action requests.
• Develop and administer an effective program for control of monitoring and measuring equipment.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE

• Bachelor of Science Degree in Engineering from an accredited institution (Ceramic, Chemical, Civil, Electrical, Mechanical)
• Minimum (5) five years of experience in manufacturing or related industry, with at least (2) years of leadership experience required
• Previous experience in automotive field and IATF 16949 standard highly desired
• IATF 16949 certification preferred
• Individual must be a
  • Citizen of the United States, or
  • Permanent resident alien of the United States, or
  • Protected individual as defined by 8 U.S.C. 1324(a)(3)

KNOWLEDGE AND SKILLS

• Demonstrated knowledge in ISO implementation and standards
• Experience with Six Sigma and Lean Manufacturing techniques preferred
• Working knowledge of statistical techniques and tools
• Proficiency in Microsoft Office Applications, specifically MS Excel and PowerPoint
• Ability to manage multiple priorities and tasks.
• Ability to analyze data and plan improvement activities.
• Possess excellent verbal and written communication skills.
• Must be able to clearly present ideas and reports in written and verbal format.
• Ability to work cohesively within a team and independently with minimal supervision.
• Working knowledge of manufacturing systems and processes.

SCHEDULE DESCRIPTION

• The typical schedule for this position is an 8-hour day shift, Monday through Friday. Overtime, holiday, and weekend work as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, stand and walk.
• Frequently use hands and fingers to handle or feel objects, tools and controls.
• The employee is frequently required to talk and hear to communicate with coworkers.
• Regularly required to climb, stoop, bend and reach with hands and arms.
• The employee is occasionally required to push or pull with hands or arms, kneel or crouch.
• The employee must be able to occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, peripheral vision and the ability to distinguish shades and colors.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position will work primarily in a controlled office environment, however will have extended periods on the production floor.
• The noise level in the work environment is consistently above 85 decibels when on the production floor.
• During summer months, employee may have to work in temperatures as high as 110 degrees for prolonged periods of time.
• Dust from machine processes is constantly present.
• The employee constantly works near mechanical parts and lift trucks.
• The employee is occasionally exposed to fumes or vapors or hazardous products.
• Required to wear steel toed shoes, safety glasses and ear plugs in the manufacturing area. Respirators may also be required depending on production area.

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1