Quality Technician

At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials. 

Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers. 

Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air. 

Key Figures: Revenue £1,114.7m (2023), ~8,500 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

Major Responsibilities:

Perform all basic materials and product testing and inspection procedures, write brief reports summarizing the results, and have a general familiarity with all the Quality Requirements and Manufacturing Processes throughout the site.  Perform roles and responsibilities in accordance with direction from the Quality Supervisor and the Quality Engineers.

Essential Functions:

1. Ensure a high level of internal and external customer service. Investigate and correct customer issues and complaints relating to quality, as directed by Quality Engineers & Supervisor.
2. Develop, apply, and maintain quality requirements and standards for development and manufacturing products.
3. Serve as a secondary Quality Assurance resource to department supervisor(s) for problem identification, resolution, loss reporting, and continuous improvement.
4. Design and implement methods for process control, process improvement, testing, and inspection.
5. Promote and execute quality standards, inspection processes, test methodology, quality plans, documents and reports. Create, document, and implement inspection criteria and procedures.
6. Assist in process certification.
7. Develop, execute and analyze quality-reporting measures.
8. Report to management on quality issues, trends and losses.
9. Participate in internal and external quality audits.
10. If needed, address non-conformities from internal and external audits.
11. Follow-up on and close pending Preventive and Corrective Action Requests, as needed.
12. Maintain active role on internal Continuous Improvement teams.

Minimum Qualifications and Education Requirements

• High school graduate or equivalent.
• Proficient in basic math skills – multiplication, division, addition and subtraction required.
• Basic understanding of quality management systems in an ISO 9001/AS 9100 is preferred.
• Minimum of 3-5 years of general laboratory experience preferred.
• Experience with developing/documenting procedures.
• Use of Quality Engineering methods in testing and inspection.
• Computer proficiency.

Additional Requirements:

• Quality orientation and high attention to detail.
• Excellent interpersonal and communication skills.
• Experience working with high performance teams.
• Problem analysis and problem resolution skills.
• Must be familiar with Microsoft Word-Processing and Spreadsheet (Excel) software
• Must be able to clearly present ideas and reports in written and verbal format
• Must be able to work well with subordinates, peers and superiors in all departments of the Company
• Must be able to work well with external contacts of the Company
• Must have good time management skills

Individual must be a:

• Citizen of the United States, or
• Permanent resident alien of the United States, or
• Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1