Lead Quality Engineer

Morgan Advanced Materials is a world leader in advanced materials science and engineering of ceramics, carbon and composites. We operate in a series of well-defined markets where our applications expertise offers our customers a valuable differentiator, engineering high-specification materials, components and sub-assembly parts that solve their challenging technical problems.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

The business employs advanced materials science and applications expertise to produce parts that enhance reliability or improve the performance of its customers’ products. Much of what the global business unit makes is used in demanding, harsh or critical environments. Our Technical Ceramics business works in selected segments of the electronics, energy, healthcare, industrial, petrochemicals, security and transport markets, typically in close collaborative customer relationships.

Group Key Figures: Revenue £950m (2021), ~7,500 employees, manufacturing in 30+ countries, and customers in 100+ countries. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

Job Purpose:

The Lead Quality Engineer role is a position reporting directly to the Quality Manager, ensuring manufacturing processes, methods, equipment, and quality systems meet or exceed the requirements of our customers and 3^rd party registrars and are consistent with established standards, customer specifications, and production goals.   The role is an exciting opportunity to join a global, dynamic, Hi-Tech team, supporting the medical and aerospace industries.  We are the industry leader in development and manufacturer of ceramic to metal seals for both Aerospace and Medical markets.  We help improve the quality of life with our implantable medical components, and we ensure the safety of travelers by developing multiple components for the Aerospace industry. 

Essential Functions:

• Managing the Quality Engineering roles (Quality Engineers and Supply Quality Engineers)
• Managing Root Cause Analysis activities stemming from MRB, RMA and CAPA
• Coordinating validation activities including validation protocols, flow charts, control plans and FMEAs
• Analyzing/trending non-conformances through NCMRs and RMAs.
• Analyzing data and generating reports from ERP data using Minitab and Excel.
• Coordinating RMA processes including approval, verification upon receipt, disposition and issuance of subsequent CAPAs. Responding to customer related SCARs as required.
• Coordinating capability studies and completing variation reduction activities to improve processes.
• Implementing and maintaining SPC and SQC utilizing current software.
• Creating and/or processing ECOs, DCOs, process routers, drawings and other written documentation in accordance with quality system requirements.
• Assisting in the internal auditing program to sustain certification to ISO standards per ISO 9001, ISO 14001, AS 9100, ISO 13485 and NADCAP.
• Assisting in internal, 3rd party, and customer audits.
• Assisting in supplier audits and visits as required.
• Creating, executing and documenting validation protocols and reports (IQ, OQ, PQ) when required. Assisting in DOEs, ANOVA and other analytical methods to optimize processes.
• Updating and implementing documentation and training related to quality processes such as MRB, RMA and CAPA.
• Developing and training inspectors and documenting the training using internal procedures and GD&T guidelines. Designing/specifying gauging and test equipment for inspectors.
• Compiling and writing training material and conducting training sessions on quality tools & techniques.
• Initializing, programming and operating (as required) CMM and SmartScope as well as other measurement/inspection tools. Improving measurement techniques and detection methods using GRR, MSAs, and poke-a-yoke. 
• Communicating effectively with production associates to understand issues/concerns and quickly moving to countermeasure.
• Researching and proposing innovative documentation, training and inspection methods, including electronic record retention, automated visual inspection and inspector certification programs.
• Knowledge of Solidworks or AutoCAD is preferred.
• Performing various tasks as needed from supervisor.
• Conducting all tasks in a safe and efficient manner complying with all local, state, and federal EHS regulations and with Morgan New Bedford, MA EHS Guidelines. Guidelines include but not limited to participation in required EHS training and use of proper PPE. Employees are responsible for reporting hazardous conditions and job-related injuries or illnesses to their supervisor.

Minimum Qualifications and Education Requirements

• Bachelor’s Degree (B.S.) from an accredited college or university, in Engineering (Mechanical, Electrical, or Chemical).
• Experience in a manufacturing environment, preferably in Aerospace/Medical Manufacturing environment.
• 10+ years as a Quality Engineer.
• 5+ years Managerial Experience.
• ASQ-CQE Certification is desirable, but not required.
• This position requires use of Controlled Unclassified Information (CUI) which is subject to the International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), and Nuclear Regulatory Commission (NRC).

Additional Requirements:

• Quality oriented and high attention to detail.
• Excellent interpersonal and communication skills.
• Experience working with high performance teams.
• Problem analysis and problem resolution skills.
• Must be familiar with Microsoft Word and Excel software.
• Must be able to clearly present ideas and reports in written and verbal format.
• Must be able to work well with subordinates, peers and superiors in all departments of the Company.
• Must be able to work well with external contacts of the Company.
• Must have good time management, planning and negotiation skills.
• Individual must be:
  • Citizen of the United States, or
  • Permanent resident alien of the United States, or
  • Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, and toxic caustic chemicals.  The noise level in the work environment is usually moderate.

This job description does not state or imply that all duties to be performed are specifically identified above. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested or instructed by an authorized person of the Company. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.