Outputs Chargehand - Backshift

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

Key Figures: Revenue £1,114.7m (2023), ~8,500 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

OVERVIEW & SCOPE OF ROLE:

The Chargehand assists the department Supervisor at Certech UK; ensuring the employees production guidelines are met within established timing and quality standards. Working alongside the Operations Supervisor the Chargehand will ensure the products are produced to the quality specification.

ESSENTIAL DUTIES & REPONSIBILITIES: Operations

• To ensure all products are manufactured to the highest quality standards ensuring they are checked for conformance to any relevant Technical Instructions (SOP/SPI), working strictly to the department’s quality procedures and request Supervisor, Engineering and/or Quality support where changes or improvements are required to procedures or documentation.
• Learn & be involved in the change management process.
• To monitor and maintain production adherence to ensure OTD of the weekly schedules.
• Assist the Operations Supervisor in daily team briefs using the department KPI data, identify and action issues that are raised at the meetings and ensure improvement actions are executed to pla
• Conduct Team Briefs and tool box talks as required.
• Assist with regular 1-2-1s with your team, responding to issues, working through areas for improvement and escalating concerns to the relevant departmen
• To assist in creating & maintaining a training plan that supports operational requirements.
• To ensure the daily T&A for your team is completed in an accurate & timely manner..
• To collaborate with the engineering team  regarding any processing issues and  to  ensure the smooth introduction of any new products.
• Check and  monitor  IFS  to  ensure  operator  bookings  are  always  correct  and  proactively  deal  with noncomplianc

People & Culture

• To effectively lead your team in line with the company ethics policy.
• Be able to make appropriate decisions while following the company’s policies and procedures, using the correct approval process.
• Track performance of reporting staff and to maintain regular contact, taking action as required to improve performance as identified in performance reviews

• To ensure that all disciplinary and grievance processes are used and are adhered to at all times.
• To ensure timely requests are made for additional resources (including overtime), using the company procedures.
• To establish individual daily targets among the team members and monitor their performance.
• To ensure all newly appointed or promoted employees receive the appropriate level of training, guidance & coachin
• Ensure all probationary reviews, 1-2-1s and annual appraisals are carried out in line with Company procedures in a timely manner.
• Ensure all Individual Development Plans are carried out in line with Company policy.
• To play a key role in the recruitment and on boarding process.
• To collaborate with other Team Leaders within Certech to allow the successful delivery and alignment of performance objectives.

Environmental, Safety, Risk & Compliance

• To conduct immediate investigations and containment of any accidents, incidents, quality issues, customer complaints or noncompliance issues as requested by the department Manager by taking statements when appropriate to do so and conducting RCA through the recognised process with clear outcomes and actions recorded on the action tracker relevant to your department to avoid reoccurrence and to drive improvements.
• To ensure team members have been adequately briefed on the operations tasked to them.
• To ensure team members have the correct tools, equipment and Technical Instructions (SOP/SPI) necessary to complete task.
• To ensure work has been completed by team members in accordance with all relevant Technical Instructions (SOP/SPI).
• To ensure entries on documentation (Operator Stamps) are complete and legible and all stages within their area of responsibility are complete.
• To report, action and update any near misses submitted by your team and escalate to the department manager if corrective actions cannot be closed out satisfactorily within the team.
• To help monitor and maintain risk assessments within your area to ensure all hazards and risks that could pose danger to employees are identified and addressed.
• To be committed to the Group-wide ethics and compliance programme; ensuring a common approach to doing
• business the  right  way  and  adhering  at  all  times  to  the  core  elements  of  the  programme  -  values, policies/guidance, training/education and compliance risk assessmen
• To actively participate in the ‘ThinkSAFE’ processes including but not limited to; Near Miss Reporting, DWB’s, Safety Stand-Downs,
• To drive improvements in near miss reporting as agreed by the SLT.
• To maintain the housekeeping to a high standard and ensure the area is always “visit ready” by doing daily checks.
• Ensure all Health & Safety rules and regulations are adhered to, through regular inspections and ensure issues are either corrected or escalated using the resources within the company, in line with the company’s procedures.
• To ensure that waste is correctly organised, stored, controlled and disposed of.
• To support the EHS team to reduce the overall risk to employees within your area of responsibility
• To ensure the section remains compliant with all HSAWA regulations including but not limited to COSHH, LOLER, PUWER, PPE, Risk Assessments, Accident Reporting and any other Mandatory Regulation or a Morgan Group Directive.

 Behavioural Competencies:

Delegation - Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibility and accountability; tends to trust people to perform; lets direct reports finish their own work.

Managing and Measuring Work - Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work.

Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports; can get the best out of team members; empowers others; invites input from others and shares ownership and visibility; makes each individual feel their work is important.

Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn’t allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.

Organizing - Can marshal resources (people, funding, material, support, etc.) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently arranges information.

Process Management - Good at figuring out the processes necessary to get things done; knows how to organise people and activities; knows what to measure and how to measure it; can simplify complex processes; gets more out of fewer resources.

Demonstrates the Morgan Values:

-      Integrity – Can present the unvarnished truth in an appropriate and helpful manner. Is widely trusted.

-      Collaboration – Works cooperatively with and through others to get things done.

-      Innovation – Is always looking for new ways to do things.

-      Ambition – Has the inspiration to believe our business can become more than it is today.

-      Safety – Role models safe behaviours – leads others to ThinkSAFE.

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1