Payroll Supervisor

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

Key Figures: Revenue £1,114.7m (2023), ~8,500 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

Oversee the day-to-day operations of the Mexico payroll department, catering to more than 1,200 employees. 

• Manage a team of payroll professionals in executing payroll-related tasks according to predefined processing schedules for various pay groups, ensuring timely completion of payroll cycles and addressing daily, weekly, monthly, quarterly, and holiday processing needs.
• Will support the implementation of a new Time Clock system and Payroll System.  Supporting tasks will include mapping, scope analysis, desktop procedures, communications and marketing of the new payroll systems.  Will partner closely with Human Resources.
• Adhere to established deadlines for payroll processing and reporting, including tax deposits, filings, and ACH deadlines, on a daily, weekly, bi-weekly, and annual basis.
• Supervise payroll functions within Online Time and Attendance (OTA), Time Tracking, and Payroll systems.
• Ensure accurate input of payroll data through manual entry or uploads, conducting audits to verify correct employee compensation.
• Address pay calculation issues for all staff in accordance with company policies and Federal Law mandates, resolving queries regarding taxes, garnishments, imputed income, pensions, benefit deductions, etc.
• Conduct data analysis through report generation and using Excel tools (e.g., vlookups, index match, pivot tables).
• Deliver exceptional customer service by meeting service level agreements (SLAs), promptly responding to inquiries, and processing requests in a timely manner.
• Resolve escalated operational or policy concerns.
• Ensure compliance by validating and addressing required controls as part of regular payroll processing (e.g., audit reports), promptly reporting any exceptions or discrepancies to management.

SERVICE DELIVERY

• Accountable for excellent customer-oriented services and adherence to Service Level Agreements (SLA). Also adopts a partnering approach to business needs.
• Continuous performance management and implementation of corrective actions.
• Ensures policies, guidelines, and processes support service delivery objectives.
• Drives process excellence through internal and external analysis

TEAM MANAGEMENT

• Effective communication at all organizational levels.
• Builds and develops a high-performing Payroll Team.
• Drives individuals through significant change processes.
• Ensures compliance with facility, time attendance, and legal requirements.
• Contributes  forecasts, plans, and budgets.

CONTINUOUS IMPROVEMENT & QUALITY ASSURANC

• Ensures Team CI targets and objectives are met.
• Promotes continuous improvement and focuses on quality and compliance. 
• Identifies and supports the implementation of improvement opportunities.

KNOWLEDGE MANAGEMENT

• Ensures consistent documentation, storage, and updating of all processes and procedures.

• Bachelor's degree in Business, Accounting, or Finance. 
• +8 years in Payroll Operations in Mexico.
• Min 2 years' leadership expertise on autonomous positions requiring service delivery in area of People Data, Time and Attendance and in-house Payroll in multinational company (production environment will be a plus)
• Bilingual profile. Fluent in English/Spanish (all interviews are conducted in English).
• Experience with HR/Payroll systems. 
• Advanced understanding of Federal regulations in Mexico related to wages, taxes, social security, social law in Mexico, benefits, and other Payroll-related matters. 
• Very good understanding of entire Employee Lifecycle processes for white and blue collars environment 
• Experience in execution of payroll processes (in-house and/or outsourced payroll model)

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1