Sales Engineer - Hungary

At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials. 

Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers. Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air. 

As the Sales Engineer, you will support and grow the sales for Industrial core business in Hungary. Working closely with the Sales Manager and the Customer Service team to identify opportunities with current business whilst also seeking out new opportunities. You will use your in-depth knowledge of the Hungarian market and have a full understanding of competitor activity. The suitable candidate will be highly adaptable and have a strong background in developing relationships both internally and externally with customers. This is a remote position, ideally this person will be located near Budapest, where we run our operations facility.

Key result areas will be to identify potential new customers and sell products to potential and existing customers. Your purpose

• Manage the sales of established business in the Hungarian markets
• Identify potential new customers in Industrial markets, targeting in end users, OEMS and Service companies in our growth markets.
• Grow the sales of the region year on year, taking a proactive approach to sales through visits and keeping in touch with End users and OEMs.
• Keep up to date records of all sales related activities by using CRM and ERP systems
• Works closely with the operations and supply chain teams in Hungary to ensure we are meeting our customer needs

Responsibilities will include:

• Research and understand the market and customer needs
• Agree and review sales objectives and targets for oneself with the Sales Manager and the wider team
• Provide customers regularly with helpful material such as product samples and catalogues
• Quote prices, credit and contract terms, warranties and delivery dates to customers accurately
• Process customer orders appropriately, achieving zero errors during entry to the system
• Gather information on customer needs and target selling strategy accordingly
• Contact current and potential customers to promote products and services based on an understanding of their needs
• Deliver activities agreed with Sales Manager, e.g. meetings, proposals, presentations, fairs
• Consult with customers after sales or contract signings to answer questions and provide support
• Collaborate globally with and answer colleague questions, working together where necessary to create value for the business
• The above is not intended to be an exhaustive list of all duties and responsibilities required.  Other duties may be assigned.

Education & Acquired Knowledge: What does the role holder need to know?

• Completion of an engineering or business degree
• Knowledge of sales techniques: knowing about different ways of selling, sales models, account management approaches, account planning methods, pricing structures etc.
• Knowledge of Morgan products for industrial, traction, wind and high temp application: features, benefits, and how customers use them to support their own businesses
• Customer Markets: understanding the customer applications, their market and market needs 
• Good communication skills in English, Hungarian. German would be beneficial but not essential. 

Experience: What does the role holder need to be familiar with?

• Working with customers: experience of discovering customer needs and developing customer relationships, evaluating and improving customer satisfaction
• Forming a sales approach: make presentations, discuss options, negotiate successfully and reach an agreement
• Organising and planning: prioritise customers and work, develop specific goals and plans to prioritise, organise and accomplish the work 

Technology & Systems: What tools does the role holder use?

• Business intelligence and data analysis software
• Client Relationship Management platforms